SMS Privacy Policy

Version 1.0 Effective Date: April 10, 2024

Note: This Policy is solely for SMS Marketing and does not override River City Lawnscape's Privacy Policy, which is available here.

At River City Lawnscape, we prioritize your privacy and are dedicated to safeguarding your personal information. This policy details our SMS marketing practices, including how we collect, use, and manage your phone numbers.

Collection of Phone Numbers

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages.

Use of Phone Numbers

Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We use Mailchimp to send all SMS communications to users who have opted in. Please view Mailchimp's privacy policy here: Global Privacy Statement | Intuit

OPTING OUT OF MARKETING MESSAGES

If at any time you wish to stop receiving marketing SMS from us, you can opt-out by

-Texting STOP to opt-out 

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us

Privacy of Phone Numbers

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party. 

Notification to Current and Past Customers

We will send a one-time notification to all current and past customers to inform them about the launch of our new SMS service. This notification will include:

  • A clear description of the SMS service and the types of messages you will receive, such as promotional offers, service updates, and important notifications.

  • Instructions on how you can opt out immediately if you choose not to receive our communications.

  • A link to this full SMS Texting Policy and our Privacy Policy for detailed information on how we use your personal information in connection with the Service.

Changes to This Policy

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.  We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at 608.526.9780.